Thank you for booking your Locked City Adventure Hunt! We hope you are excited to start the hunt!
An email confirmation has been sent to the email address provided including details of where to start the hunt.
You will also receive a text message shortly to the Team Captain's phone with further instructions on how to start your hunt. If you have not received a text message or the booking information is not correct, contact us and we'll sort it out!
See our 'How to Play' guide below for in-game instructions and how to add your team to the hunt.
Good luck, the game is afoot!
Each team can up to 5 phones connected. We encourage groups of 6+ people to split into multiple teams to have the best experience.
You can easily add more numbers to receive clues by replying 'Add +44XXXXXXXXXX'.
Clues and directions will be sent via SMS (text message). You will only receive the next clue once the correct answer has been sent.
No! Each hunt is designed to require no local knowledge and will be of the same difficulty regardless of prior knowledge.
You can reply 'STUCK' at anytime and a hint will be sent to you. If you are still stuck, you can send 'SKIP' to skip to the next clue. These will incur a time penalty!
You can text 'LOST' at anytime and the exact location of the answer will be sent to you.
Bring your phone with a UK Sim Card (it does not need to be a smartphone). A battery pack may be advisable if you are likely to run out of charge.
Please be courteous to other members of the public.
No conferring or sharing of answers with other teams.
No deliberately obstructing other teams!
Use of a map is allowed but is not required.
Don't worry if your phone runs out of battery! As long as another member of your team has been added to the hunt, you can keep playing.
Each hunt passes toilets en-route (toilets may charge a small fee) and features designated rest stops in pubs containing toilets.
Messages are charged at your standard network rate. If you have free messages included in your mobile plan, there are no additional costs!
Yes! You can start as soon as the booking is made. You will receive a text to begin the hunt immediately after booking.
For the best experience, we recommended playing with suitable daylight. If the light begin to fade, don't worry, the answers are all accessible in the dark.
Whilst always best in good weather, our hunts can operate regardless of the weather conditions. We do advise exercising caution if it is slippery underfoot. You are welcome to start (or resume) a hunt at a later date if the weather conditions are poor.
Unfortunately we don't offer refunds due to adverse weather.
Not at the moment. Mobile numbers must begin with +44. Check back soon for more information.
Hunts that are wheelchair accessible will be indicated on the individual hunt pages. Currently, Camden Unlocked is not wheelchair accessible.
There is no time limit. You can race to make the leaderboards or simply relax and take the hunt at your own pace. If you need to return to finish the hunt at a later date, that's possible too!